Question 1

How long does game diamond top up take?

Accepted Answer

Top up is processed automatically by the system within 1 to 15 seconds after your payment is verified.

Question 2

What if I enter the wrong User ID?

Accepted Answer

Always use the Check Account Name feature before paying. If an order has already been processed to the wrong ID, funds cannot be refunded as the mistake originated from the buyer.

Question 3

What is the difference between warranty and non-warranty followers?

Accepted Answer

Warranty followers include automatic refills if a drop occurs within the warranty period. Non-warranty followers are cheaper but come without a refill guarantee.

Question 4

How long until an SMM order starts processing?

Accepted Answer

SMM orders usually start processing within 0-30 minutes after payment. Completion time depends on the quantity and type of service.

Question 5

Do Netflix and Spotify accounts come with a warranty?

Accepted Answer

Yes, all premium app products come with full profile/account replacement warranty during the active subscription period (30 days).

Question 6

How do I claim a game account warranty?

Accepted Answer

Open your order invoice page, then press the Claim Warranty button to connect directly with our Customer Service.

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